02-07-2024 10:05
02-07-2024 10:05
For the past 3 days my Fitbit has been prompting me nonstop to add a card to their wallet. Every time I hit "got it" to clear the message it would just reappear. It happens every time I wake my Fitbit and I think this is part of the reason why my battery has been draining so much these past few days as well. I've had my Charge 5 for over 2 years and have never had this issue until now, nor have I ever wanted to use the wallet. I even tried adding the card to see if that would stop the issue, but it is still continuing to pull up the wallet only now it is wanting me to tap the card that I added to pay for things. The only way I found to "stop" it is by changing my wake settings to manual, which I don't like because then I can't see my stats without tapping the screen, and when I tap it that message is the first thing there. Does anyone have any solutions for this??
02-07-2024 11:04
02-07-2024 11:04
Hi, @sherrnerr welcome to the community. If you search the Product Help forums you'll see this issue has been commented on in the past. I am not able to verify if this one works but it seems to be the most recent post Solved: How do I delete the wallet from my Charge 5? - Fitbit Community
I hope this helps.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.