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Charge 5 Lines on the screen

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‎12-05-2022 22:22

‎12-05-2022 22:22

Hi,

I've had lines on my charge 5 for the last 3 days. Have let the battery die and recharge as well as trying to do forced reset several times to no avail. Charge 5 is just over 12 months old so I need some help please.

Thanks

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‎12-06-2022 03:30 - last edited on ‎09-05-2024 12:02 by Fitbit Moderator

‎12-06-2022 03:30 - last edited on ‎09-05-2024 12:02 by Fitbit Moderator

@IrishVickie Sad to hear that your Charge 5 isn't working properly. I'd suggest contacting Fitbit support as soon as possible to see which options you have:

Fitbit Support Contact 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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‎12-11-2022 17:26

In response to Talahthas

‎12-11-2022 17:26

Thanks. Going to go support 🙂
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