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Charge 5 - No step (vibration) reminders or daily target vibrations

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‎10-14-2021 08:01

‎10-14-2021 08:01

I have had the Charge 5 since release & in general happy, but the hourly reminders for the 250 steps has stopped (and i have not already reached them!), I also have a 10,000 a day step target and that no longer vibrates to let me know its been reached - Nothing had been touched prior to these stopping.  I have searched the forums, checked my dashboard and all it as it should be, anyone have any ideas how to get this working again?  Also, am i right in thinking that the charge 5 no longer shows floors ?  Mine currently isnt ?  Any advice welcome, thanks 

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Accepted Solutions

‎10-14-2021 08:30

‎10-14-2021 08:30

Charge 5 does not count floors - it does not have the required hardware altimeter so could not be added even by firmware update.

For your vibrations/reminders, are you getting any vibrations?  Make sure you are not accidentally in 'Do Not Disturb' or 'Sleep Mode' in Quick Settings.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

Best Answer
2 REPLIES 2

‎10-14-2021 08:30

‎10-14-2021 08:30

Charge 5 does not count floors - it does not have the required hardware altimeter so could not be added even by firmware update.

For your vibrations/reminders, are you getting any vibrations?  Make sure you are not accidentally in 'Do Not Disturb' or 'Sleep Mode' in Quick Settings.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎10-14-2021 11:12

In response to JohnnyRow

‎10-14-2021 11:12

Thank You JohnnyRow, I think that may of been my vibrations/reminders issue ! 

Noted re the floors, I wasnt sure if i'd seen them on set up or not ! 

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