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Charge 5 Smart Wake alarm woke me up in REM

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‎10-09-2021 07:07 - last edited on ‎10-10-2021 11:17 by

‎10-09-2021 07:07 - last edited on ‎10-10-2021 11:17 by

For the last 3 mornings, my Charge 5 smart wake alarm has woken me in REM stage. I know this because I'm in the middle of a dream. Plus, when I sync my Charge 5 for sleep info, it shows that it knows that it woke me in REM stage. Any ideas of what to do about this? It's very frustrating to wake up not feeling rested.

 

 

Moderator edit: subject for clarity 

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‎10-10-2021 11:17

‎10-10-2021 11:17

Welcome to the Fitbit Community, @Hollynoel17.

 

Thanks for the details shared in your post. I am sorry to hear about the frustration this situation has caused. When enabled, Smart Wake attempts to find the best time to wake you starting 30 minutes before the alarm time you set. However, if Smart Wake can’t find the best time to wake you, your alarm alerts you at the set time. In this case it's possible that it woke you up in the REM stage. For more information, see How do I manage alarms on my Fitbit device?

 

Hope this helps. 

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‎01-15-2022 15:14

‎01-15-2022 15:14

Would be satisfied if mine would just wake me up. It's not and I am ticked off.

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‎01-31-2023 17:58

In response to LiliyaFitbit

‎01-31-2023 17:58

My Charge 5 just woke me up squarely in the middle of a dream, 24 minutes before the set time. It's been doing this fairly regularly, too. Something is not working correctly.

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