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Charge 5 Voice Cue

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‎12-02-2023 15:57

‎12-02-2023 15:57

I have tried the steps on other threads. I can't seem to locate track exercise and all.

I have logout my account, uninstall and reinstall.

Still cannot locate the voice cue.

Please help.

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‎12-03-2023 12:51

‎12-03-2023 12:51

Hello @MichelleYap 

I hope I'm understanding your question correctly. 

To track an exercise, swipe to the left to get to the Exercise tile. 

The Charge 5 doesn't have a speaker or a mike, so it doesn't have the ability to send or receive voice cues. All the notifications are vibration only. 

Rieko | N California USA MBG PE

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‎12-04-2023 03:34

‎12-04-2023 03:34

Welcome back to the Fitbit community, @MichelleYap!

Sad to hear that you're having issues with the Fitbit app on your phone.
If you're still using your Samsung Z 4, please make sure that you've installed all the latest updates for your phone's OS and that you're using the latest version of the Fitbit app which should be 4.03 or 4.04 right now.
There have queen quite a bit of issues with the Samsung Flip/Fold series and their Android 13 update:

Failing to sync after Android 13 update Samsung Flip/Fold 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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