Charge 5 alarms won't go off at the scheduled time

[renra]

Can someone explain to me why for several years when I set an alarm on a Fitbit, SOMETIMES it goes off, and other times it does NOT go off, and instead goes off the next day?

Every time I set an alarm I MAKE SURE that it says "today," because I'm often setting my alarms beyond midnight.

So it's 1am. I set an alarm for 9am, it says "today" and it doesn't go off. I look at it the next day and it says "tomorrow" what the f$;$;k!?!! I know Google is a pile of the worst f*** programmers I've ever witnessed, but this is so god **ahem**ed simple I can't imagine how they can be getting it so wrong.

If you guys are reading this, please hire me for a week to fix it. I'll fix it for free at this point, Christ.

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @renra. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your alarms are not going off at the scheduled time. I understand how you must be feeling, I will do my best to help you with this!

It does not go off at the scheduled time since you've smart wake enabled. If Smart Wake can’t find the best time to wake you, your alarm alerts you at the set time. For more information, see How do I manage alarms on my Fitbit device?

If the above doesn't describe your issue, it might be Alexa alarms? I've seen some cases very similar to yours when it results in Alexa being the one making these alarms going off at the wrong time. Know that the alarms and timers you set with Alexa are separate from those you set in the Alarms app. For more information, see How do I use a voice assistant on my Fitbit smartwatch?

Nevertheless, if none of the above helps, please try restarting your Charge 5 and see how it behaves the next morning.