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Charge 5 and extra exercises

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The last few days I have used the workout option on my Charge 5. When i sync that shows up but also an exercise I did at 5is in the evening. This was posted in the morning. 5 pm hadn’t even arrived yet!  Why?

 

 

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Hi, welcome to the Fitbit Community forums, @hawk97

 

I appreciate the information provided about this issue with your Charge 5. 

 

That is a big odd, let me know if you're experiencing this issue with a few of your workouts or if it happened only with one exercise. In the meantime, please try the following steps that have been useful for other users with similar problems: 

 

  • Restart your Charge 5 using the charging cable. 
  • Log out from the app.
  • Clear Cache for the Fitbit app on your phone's settings. 
  • Restart your phone. 
  • Log back in to check if you're able to see the correct time. 
  • Try to set up your Charge 5 as a new device in your account if you're still having the same problem. 

I'll be around. 

Davide | Italian and English Community Moderator, Fitbit


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