Charge 5 appears to have expired.

[Neil78]

Charge 5 died in my sleep once again. Can't get it going again, hasn't registered my sleep (i don't think)   I am trying once again by feeding it a supply and re-booting.   I will also reinstall and change the clock face but I am not hopeful.   Won't be buying another.

[DavideFitbit]

Hi, I appreciate all the information that you've provided about this inconvenience with your Charge 5 device and the troubleshooting steps that you already tried, @Neil78.   

In case there's any problem related to the battery not charging properly, please make sure that you've followed the steps provided in this article: Why isn't my Fitbit device's battery charging? 

In addition, there are some general recommendations that are usually helpful with any type of display issues. Please try these additional steps that have been useful for other users:  

1. Complete the 3 pulse restart procedure method using the charging cable.
2. Please sync your device in the Fitbit app by tapping your profile picture > Charge 5 > Sync Now.
3. If you  can't sync, please try tapping on your profile picture > Charge 5 > Tile to see if the firmware banner appears (since a new firmware version has been released for the Charge 5).
4. If it's still unresponsive, please try changing the clock face as well and check if you're able to see anything on the display. 

I'll be around.