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Charge 5 band clasp broken

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‎01-09-2023 00:53

‎01-09-2023 00:53

One of the band clasps on my charge 5 is broken and won't snap shut. The other one is working normally, but the top one just hangs loosely. This is the same way my old charge 4 broke.

IMG_20230109_015243855.jpg

 

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‎01-09-2023 02:41

‎01-09-2023 02:41

@Prestonc15 Welcome to the Fitbit community!

I'd suggest contacting Fitbit support to check warranty options for your device:

 

Fitbit Support Contact 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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