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Charge 5 bands - excessive burning

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I'm havings problems with the charge 5 bands. Im presently washing it everday but the the burn on my wrist continues to be problematic.  

I have tried wearing it on other wrist but am continually hitting thr furniture with it. Not ideal.

Any suggestions?  

I have a bag of charge 3 bands in various colours but, of couse, they do not fit the charge 5

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Hi @Sandra30000  you might want to check with customer service to see what options are available to you.

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

 

If you're not concerned about the heart rate feature, you can always get a clip and wear it that way. Some people even put the pebble portion down their sock or in a pocket to keep track of their steps.

Stepping in the U.S.A. since September 2013. Android 14

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