07-09-2024
07:58
- last edited on
07-09-2024
10:13
by
MarreFitbit
07-09-2024
07:58
- last edited on
07-09-2024
10:13
by
MarreFitbit
Charge 5 - 11 months.
Saturday started dying very fast - less than 1 hour to go to battery warning levels.
Kept a charger close for a few days, died overnight completely.
Currently plugged into charger - zero activity.
Moderator Edit: Clarified subject
07-09-2024 08:24
07-09-2024 08:24
try getting with customer support. There are no repairs for these devices.
here are the support contacts I've gleaned over the years on the forums.
when there is someone available, chat is an option. Phone or X/Twitter works well, too.
https://myhelp.fitbit.com/s/support?language=en_US
Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:
USA: click
Canada: click for options