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Charge 5 battery draining in less than an hour

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Charge 5 - 11 months.

Saturday started dying very fast - less than 1 hour to go to battery warning levels.

Kept a charger close for a few days, died overnight completely.

Currently plugged into charger - zero activity.

Moderator Edit: Clarified subject

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1 REPLY 1

try getting with customer support. There are no repairs for these devices.

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or X/Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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