Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 battery draining quickly after the update

Replies are disabled for this topic. Start a new one or visit our Help Center.

Charge 5 battery drain after latest update. Last only 1 day!

Update: Looks like many are also having the same problem. I've already taken steps to minimise power usage. What is the solution, if any?

Moderator Edit: Clarified subject

Best Answer
3 REPLIES 3

Hi there, @Koh9. Welcome to the Fitbit Community Forums. I'm sorry to hear that the battery of your Charge 5 started draining after the update. Thanks for taking the time to try troubleshooting this inconvenience before posting here. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If the steps that our team has provided did not work, please feel free to contact them back for further assistance. Since you already have a ticket open with them it'd be easier to continue the follow up on this matter with them directly. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

Best Answer
0 Votes

If it doesn't work to a reasonably expected extent even after trying their remedies, then look into a warranty ecchange: if not readily authorized via Fitbit, then force their hand as applicable, perhaps per an implied warranty of merchantability (depending upon jurisdiction of sale).

Best Answer
0 Votes

Same problem here.  What is going on?

Best Answer