Charge 5 battery draining quickly

[oeposada]

My charger was working very nicely. Battery was lasting for 5 days.

This week I updated the firmware and the battery is not lasting overnight. I change the Fitbit 100% and in the morning is dead.

I have tried restarting the device without any positive result.

Any other suggestions?

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @oeposada. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Charge 5 before posting here. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

See you around. 

[oeposada]

@MarreFitbit 

You are correct. I contacted Support via chat and they were very kind to give me a replacement. But this doesn't the main concern about the firmware update impacting the battery life. I am really worried that although I will get a brand new Fitbit 5, I will still have the same problem with the new firmware.
Your technical team must address the concern of many customers experiencing the battery issues after the firmware release. 

[oeposada]

Also, it is really unprofessional to edit my original post, by the changing my subject line. You cannot try to hide that the issue is related with the  firmware update. My Fitbit was working great until I applied the new firmware earlier this month.

[oeposada]

@MarreFitbit 

I just received a replacement and it is running the previous version 57.20001.182.26 and battery is working fine.
I will try to avoid as much as I can the new update 1.188.58. Unfortunately support doesn't know how long would the development team to release a new version.