05-05-2024
08:19
- last edited on
05-10-2024
10:38
by
MarreFitbit
05-05-2024
08:19
- last edited on
05-10-2024
10:38
by
MarreFitbit
Another member of the Battery Suddenly Started Draining community. After many consulataions with online chat, and having gone through everything, I was told the watch is out of warranty, so that's it! Thing is, this Charge 5 is a lot less than a year old, as it was a replacement for the last one, which had a faulty sensor. I expected a better shelf life out of it considering the price. Going back to my old Charge 3 which is still working.
Moderator Edit: Clarified subject
05-05-2024 17:23
05-05-2024 17:23
Good thing you still have an old charge. I had one that I just threw away 2 weeks ago before I started having problems with my charge 5.
You won’t get answers here about your battery issues since Fitbit won’t acknowledge their firmware update caused these problems.
05-05-2024 18:16
05-05-2024 18:16
I think today was my tipping point for Fitbit. My Charge 5 (completely updated) showed 44% battery. I’m doing a cancer walking challenge so am responsible to me donors to provide updates. At some point during my 8km walk my battery died, thankfully I had my phone for backup. If this device can’t track 90 minutes of walking on essentially half a battery charge it doesn’t deserve my hard earned money in this day and age. Looking at Garmin devices as they seem to be more reliable.
05-11-2024
05:18
- last edited on
05-11-2024
05:54
by
MarreFitbit
05-11-2024
05:18
- last edited on
05-11-2024
05:54
by
MarreFitbit
I'd just about given up on my Charge 5 due to it suddenly draining the battery in less than 12 hours, and getting no help from customer services. In a fit of rage, I disconnected it from the app. I decided to recharge it after a few days ... and lo and behold, it's used only 4% in over 16 hours! Now, call me cynical, but...
Moderator Edit: Clarified subject