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Charge 5 battery is draining quickly

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‎03-22-2023 08:57 - last edited on ‎03-22-2023 13:09 by Fitbit Moderator

‎03-22-2023 08:57 - last edited on ‎03-22-2023 13:09 by Fitbit Moderator

The battery life of my Charge 5 lasted 5 or 6 days and suddenly this monday the battery died. I plug the charger and less than five minutes drops to 0. 

I have less than a year using this device.

 

 

Moderator Edit: Clarified subject

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‎03-22-2023 13:10 - edited ‎06-19-2023 06:39

‎03-22-2023 13:10 - edited ‎06-19-2023 06:39

Hi there, @GiovannyBLT. Thanks for stopping by in the forums and sharing the details about the issue with your Charge 5.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-22-2023 13:10 - edited ‎06-19-2023 06:39

‎03-22-2023 13:10 - edited ‎06-19-2023 06:39

Hi there, @GiovannyBLT. Thanks for stopping by in the forums and sharing the details about the issue with your Charge 5.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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