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Charge 5 battery is draining quickly

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‎02-18-2023 19:34 - last edited on ‎02-19-2023 07:01 by Fitbit Moderator

‎02-18-2023 19:34 - last edited on ‎02-19-2023 07:01 by Fitbit Moderator

I’ve had my charge five for six months now. The battery normally lasts 4-6 days. The last two days it’s been dying within an hour or two and I’ve had to continually charge it, just for it to die right away again. I didn’t change anything. What can I do about this? I’m starting to think I could start using apple or something instead 😕

 

 

Moderator Edit: Clarified subject

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‎02-19-2023 07:11 - edited ‎03-09-2024 07:44

‎02-19-2023 07:11 - edited ‎03-09-2024 07:44

Hi there, @Kathandra. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Charge 5. I understand how you must be feeling. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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