Charge 5 battery short life

[jjfeigal]

My Fitbit Charge 5 used to hold a battery charge for up to 5 days. Within the last week it began requiring daily charging and quickly loses its battery level.

Also, the Charge 5 battery level is inconsistently displayed. Tonight while the Charge 5 was on my wrist it displayed a battery level of 62 percent. I took it off and attached it to the charging cord and the battery level displayed 87 percent.

I have reset the Charge 5 per instructions online, but this has had no impact in modifying the battery life drain. I also tried the reset by pressing the button on the charging cord, but this did not rectify the problem either. 

It’s unfathomable that a rechargeable battery hasn’t lasted 3 years when it hasn’t needed to be charged every day during that time frame.

I’ve watched YouTube videos showing how to replace the battery, but I don’t have the patience or dexterity to even attempt that at this time.

Any suggestions how to get my Charge 5 to hold a charge again before I discard it?

Moderator Edit: Clarified subject

[ManuFitbit]

Welcome back to the community @jjfeigal. 

Thank you for taking the time to share all this information regarding the difficulty that you are experiencing with Charge 5. 

Also, thank you for trying to fix the issue on your own. 

I would like to ask you to please try following the steps listed in this help article, where you can correct any function that is draining the battery.

[RiekoC]

Hello @jjfeigal 

When my Charge 5 started having rapid battery loss, I restarted and recharged my device multiple times over several days. As soon as I saw a rapid drop in battery, I restarted my Charge 5 and put it on the charger until it was back to 100%, often doing this multiple times in a day. Eventually, this process got my device "unstuck" and the battery went back to lasting 6-7 days. Although there's no guarantee that this will work for you, it might be worth a try.

If that doesn't work, there's an unorthodox method that a user tried and was able to restore their device by exposing it to freezer temps. This thread (<-- click) describes what they did. This method has worked for some, but not all users. Still, it could be worth a try.