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Charge 5 battery short life

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‎08-29-2022 00:29 - last edited on ‎09-20-2022 08:01 by Moderator Alum

‎08-29-2022 00:29 - last edited on ‎09-20-2022 08:01 by Moderator Alum

Had been using various Fitbit devices since 2017 and each device only last 12-15 months. But charge 5 is the worst as it barely last more then 2 months. Charge 5 is a near ideal product after a long wait comparing to competitors in term of features. Hopefully the next software release can solved the problem.

 

 

 

Moderator edit: subject updated for clarity

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‎09-20-2022 07:59

‎09-20-2022 07:59

Hi, welcome to the Fitbit Community forums, @leo1522. 

 

Thank you for sharing all these details about the inconvenience you've been having with your Charge 5.

 

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they've provided you with some instructions. In this case, they will let you know how to proceed. 

 

Thanks for taking the time to share all your feedback and your experience with this device. The team continues to work to improve the quality of products and services. 

Davide | Italian and English Community Moderator, Fitbit


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