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Charge 5 battery went from lasting 6-7 days to lasting <12 hrs overnight

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Up until 3 days ago my Charge 5 battery would last 6-7 days. On Monday, my Fitbit died unexpectedly (i.e. earlier than I thought it should) & I charged it…and since then I’ve had to charge it 4 times! Last night before bed (after searching forums) 1) I did a restart, 2) made sure gps was off, 3) shut off all of the alerts (which I’ve been using since I started using my charge 5 over a year ago), and 4) fully charged the Fitbit to 100%. This morning when I woke up, the battery was at 42%. 

I did very recently update the Fitbit app. (It may have been right before I started having this issue.  I can’t guarantee it, but it’s the only thing that has changed since this problem started.)

can you please help me so this doesn’t kill my Fitbit? 

thank you. 

Best Answer
1 REPLY 1

Have you contacted Support and asked for a Battery Test?  They would at least be able to diagnose the problem.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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