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Charge 5 black screen

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‎09-18-2023 05:29 - last edited on ‎09-18-2023 06:58 by Moderator Alum

‎09-18-2023 05:29 - last edited on ‎09-18-2023 06:58 by Moderator Alum

Charge 5 black screen but still working sending info to the app

 

Moderator edit: subject updated for clarity

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‎09-18-2023 06:57

‎09-18-2023 06:57

Hi, welcome to the Fitbit Community forums, @Nawenosugref. 

Thank you for sharing all these details about the inconvenience you've been having with your Charge 5. 

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. 

Let me know if you continue to experience the same problem. 

 

Davide | Italian and English Community Moderator, Fitbit


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