01-05-2024 13:00
01-05-2024 13:00
My Charge 5 suddenly stopped working while on vacation. Middle of the day sunny weather, screen was black and unresponsive. After I connected the charger I got a red circle with a white x. I tried to reboot it using the charging cable according to the instructions, but that didn't work.
Is there anything I can do? This is barely 1.5 years old. My old ones lasted at least 2 years before flickering out.
01-05-2024 13:37
01-05-2024 13:37
Contact customer support. They'll blame you, walk you through a bunch of "trouble shooting" that doesn't do anything, then offer you a 50% off coupon that is only good on a few models and doesn't stack with other discounts.
01-08-2024 09:03
01-08-2024 09:03
You got a 50% discount??? I got a quick, buy another fitbit for 35% off. And I am reluctant since this would be the 3rd in about 4 years.