help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 change design of new app update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-06-2023 20:53 - last edited on ‎11-07-2023 09:52 by Fitbit Moderator

‎11-06-2023 20:53 - last edited on ‎11-07-2023 09:52 by Fitbit Moderator

I hate the new update for the Fitbit app. Can we have the option to go back to the other design please?? I don’t like the layout and it doesn’t work well. I have to disconnect and reconnect every time I want to sync my data. And the 1st call to the helpline was no help at all since it is still doing the same thing. Fix the issues and let us have the old app layout back!! 

 

 

Moderator edit: edited title to clarity

Best Answer
1 REPLY 1

‎11-07-2023 09:51

‎11-07-2023 09:51

Hello, @JS77 Welcome to the community.

Thank you for letting me know about this situation with the Fitbit app using your Charge 5.

My best recommendation would be posting this idea in the Product Feedback board in the community, since this section is regularly monitored by the team of developers. Make sure to post your idea including as many details as possible, thanks for your understanding!

Best Answer