I changed over to Google not long ago. A few days later and the screen on my charge 5 is black and it's not collected any data. Nothing showing for 3 days now.
I've tried the recommended fixes - connecting and disconnecting from the charger, turning off and on the Bluetooth. I've tried to disconnect the device and then reconnect. All I get is the Fitbit diamond with a blue line progressing across underneath but then it says it can't find device. Repeatedly.
Any other suggestions please?
