Charge 5 charge only lasts 2 to 3 days

[DawnKona19]

Should I return it? I'm only using the time and steps so far. Not sure how to check if other features are turned on that I can turn off

[DavideFitbit]

Hi, welcome to the forums, @DawnKona19. It's good to see you around for the first time. 

I appreciate all this information that you've shared about the inconvenience that you've been having with your Charge 5.  

As you mentioned earlier, there are some features that can make the battery drain faster, but if you're not using any of these features, the battery should be lasting more than2 or 3 days. Some of these features are: 

• Built-in GPS (Charge 5 can have a battery life of up to 4 day when using this feature regularly, or up to 5 hours if you use it continuously).
• Always-on display (Charge 5 can have a battery life of up to 3 days when using this feature). 
• Using an SpO2 clock face (Fitbit points out in this article that you may have to charge your Fitbit device more often when collecting SpO2 data).

Before considering other options, please make sure that you've followed the steps provided in this article. In addition, try to perform a restart following the steps listed here below, this has been useful for other users experiencing something similar: 

1. Connect your device to the charging cable. For instructions, see How do I charge my Fitbit device?
2. Press the button located on the flat end of the charger 3 times (end if the USB cable), pausing for 1 second between presses. Then wait 10 seconds or until the Fitbit logo appears.

Hope this helps, I'll be around.