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Charge 5 continues to vibrate and notify me of an incoming call

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‎04-26-2022 06:04 - last edited on ‎04-27-2022 06:39 by Moderator Alum

‎04-26-2022 06:04 - last edited on ‎04-27-2022 06:39 by Moderator Alum

Even after I have answered the phone. How do I make it stop?

 

 


Moderator edit: subject updated for clarity

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‎04-27-2022 06:39 - last edited on ‎12-06-2024 09:04 by Fitbit Moderator

‎04-27-2022 06:39 - last edited on ‎12-06-2024 09:04 by Fitbit Moderator

Hi, welcome to the Fitbit Community forums, @Alex47756. 

Thank you for all the information that you've shared about this inconvenience with your Charge 5.  

I noticed there's an idea posted in the Community forums about removing this notification, so please make sure to vote for this suggestion and add your comments as well. This section is regularly reviewed by the team of developers. 

If you haven't done so already, please try going to your phone's settings > Applications > Fitbit app > Notifications > Toggle off the Incoming Call option (the instructions to get to this option may be different depending on your phone). In addition, you can try disabling the notifications completely and set them up again. 

Thanks again for taking the time to share your feedback and comments about this. 

I'll be around. 

Davide | Italian and English Community Moderator, Fitbit


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