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Charge 5 dead after firmware update 1.188.58

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After the most recent Firmware upgrade (1.188.58), my Fitbit has become completely unusable: the battery lasts less than an hour just on stand-by and, in the last week, even just after charging the Fitbit is unresponsive and it requires forced restart two or three times before turning back on (and then the battery drains in minutes). Today it died within an hour of being fully charged and I can’t get it to restart even with the the 3xbutton restart.
 
The battery never lasted as long as it was meant to, actually much less (average 1-2 days instead of 5-6). I followed all the suggestions provided on the post to improve battery life and, though it was still pretty disappointing, I decided to keep it for a bit longer as I had read the post about a firmware upgrade which was meant to solve the battery drain issues that many customers were having. Unfortunately after the upgrade my Fitbit has become completely unusable as described above.
prior to buying this charge 5 I had a charge 2 for approx 4 years and it was much more reliable. I have requested a replacement under warranty and I am waiting to hear back.
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5 REPLIES 5

i’ve had the exact same experience since the firmware update 

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Someone editied my responce to:

 

”Yeah”

 

Moderator Edit: Formatting / Word choice

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Same issue

 is there anything that can be done about 

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Hopefully they have a good replacement program, well all get crappy refurbished versions at best. Does anyone know the release date of the charge 5? How much does it coincide with this update and our warranty?

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I have the same issue. Does anyone have a solution for this already?

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