07-03-2022 21:38
07-03-2022 21:38
I am in Japan.
My app is in English, and I changed the website dashboard language to English, but the device is still in Japanese. When I first set it up it was in English, but then I clicked a big red "update language" button that appeared and it switched.
I also have an Update Available message almost every day it seems.
I push next, scroll, get the is "Charge 5 powered on message" then it is Searching for a while. Then Loading. Finally it seems finished, but then there is another Update Firmware message again!
Best Answer
07-03-2022
22:21
- last edited on
02-09-2024
07:46
by
MarreFitbit
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
07-03-2022
22:21
- last edited on
02-09-2024
07:46
by
MarreFitbit
Best Answer07-04-2022 03:12
07-04-2022 03:12
The language issue is fixed, but I still get an update firmware message.
Best Answer
07-04-2022
03:43
- last edited on
02-09-2024
07:44
by
MarreFitbit
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
07-04-2022
03:43
- last edited on
02-09-2024
07:44
by
MarreFitbit
Best Answer07-04-2022 03:52
07-04-2022 03:52
I didn’t see your message until now. That update message is pretty prominent and looked important.
Turns out it has now updated and is back to Japanese. This was done without me changing the language or location settings.
Best Answer