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Charge 5 didn't change the time after traveling

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‎03-10-2023 14:13 - last edited on ‎03-11-2023 04:29 by Fitbit Moderator

‎03-10-2023 14:13 - last edited on ‎03-11-2023 04:29 by Fitbit Moderator

Changed time zone last week, both phone and charge 5 changed.   Went back to original time zone.

phone changed charge 5 did not.  Restarted charge 5 both methods.   charging cord and settings, restarted phone numerous times , charge 5 will not change time ,all other sync functions are working normally.

 

 

Moderator Edit: Clarified subject

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‎03-11-2023 04:30 - edited ‎07-29-2023 03:33

‎03-11-2023 04:30 - edited ‎07-29-2023 03:33

Hi there, @halfred. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 5 before reaching out. 

In addition to the steps you've done, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Maria | Community Moderator, Fitbit


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