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Charge 5 didn't change the time to DST

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‎11-05-2023 17:21 - last edited on ‎11-06-2023 03:05 by Fitbit Moderator

‎11-05-2023 17:21 - last edited on ‎11-06-2023 03:05 by Fitbit Moderator

Did not change automatically.

Moderator Edit: Clarified subject

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Accepted Solutions

‎11-06-2023 03:09

In response to Odyssey13

‎11-06-2023 03:09

Hi there, @jwoodhous. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Charge 5 didn't change the time after DTS. I'll be glad to help you!

Have you checked what @Odyssey13 recommended?

Keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? 

If none of the above works for you, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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2 REPLIES 2

‎11-05-2023 17:35

‎11-05-2023 17:35

Hi @jwoodhous be sure you have it set to automatic time zone.  You should sync several times as the time comes from the device you use to sync.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎11-06-2023 03:09

In response to Odyssey13

‎11-06-2023 03:09

Hi there, @jwoodhous. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Charge 5 didn't change the time after DTS. I'll be glad to help you!

Have you checked what @Odyssey13 recommended?

Keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. If by any chance you are running into syncing issues, see Why won't my Fitbit device sync? 

If none of the above works for you, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer