Charge 5 didn't register my swim activity

[Cheche1]

So, upgraded from Inspire HR to Charge 5. Went for a 20+ minute swim. Activated water lock. Did not record 😞

I used 2 manually select swim on Inspire HR. Can I do this on Charge 5 as it clearly didn't auto recognise 😞

Moderator edit: updated subject for clarity.

[Dougvine62]

Won't sink to motion

[Cheche1]

I think I've worked out how 2 manually start swim, so will try that 2moro and let u know outcome

[AndreaFitbit · Accepted solution]

Welcome to the Fitbit Community, @Cheche1 and @Dougvine62. I'm sorry to hear that your Charge 5 didn't register your swimming activity. 

Please check help article: How do I track swims with my Fitbit device?

I hope this information is useful for you.