12-08-2022
02:57
- last edited on
12-09-2022
06:34
by
DavideFitbit
12-08-2022
02:57
- last edited on
12-09-2022
06:34
by
DavideFitbit
Last 2 days my Fitbit 5 does not sync. i have iphone 13 pro.
Tried restarting Fitbit several times with no effect.
Moderator edit: subject updated for clarity
12-09-2022 06:33
12-09-2022 06:33
Hi, welcome back to the Community forums, @Laety7a.
I appreciate all the information that you've shared about the difficulty you're experiencing with your Charge 5.
If you haven't done so already, please try the following steps that have been useful for other users:
In addition, I recommend that you try restarting the device using the three pulse restart method:
If you're still having any issues, let me know if you already tried all the steps listed here to resolve syncing problems, and make sure to check the compatibility requirements listed here and to keep the Fitbit app updated to the latest version available.
Hope this helps, I'll be around.