help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 doesn`t record steps, heartrate, sleep, Sp, training, etc. since 3days; I repeatedly sincro

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-08-2022 09:06

‎12-08-2022 09:06

Charge 5 doesn`t record steps, heartrate, sleep, Sp, training, etc. since 3 days.

It is syncronysed with my GALAXY A52s

Please, can you help me?

Best Answer
0 Votes
1 REPLY 1

‎12-08-2022 14:36

‎12-08-2022 14:36

@Fehe I assume you're not seeing anything on your Charge 5 device at all. You might try restarting your tracker, but first make sure that the heart rate tracking is turned o in the Charge 5 settings.

CharlesKn | Mid-Atlantic, USA
60+, strength and cardio
Charge 5, Android, Windows

Best Answer
0 Votes