03-31-2025
05:47
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03-31-2025
10:42
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MarreFitbit
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03-31-2025
05:47
- last edited on
03-31-2025
10:42
by
MarreFitbit
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Why doesn’t my Charge 5 display REM sleep or Deep Sleep any more?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.

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03-31-2025 10:34
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03-31-2025 10:34
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Hello @Barbeque
It sounds like you're getting the basic sleep graph: Asleep, Restless, Awake.
Do you see a green light on the back of your Charge 5? That's the heart rate sensor and is used for sleep tracking. If you don't see the green light, check the Settings on your Charge 5 to confirm that Heart rate is turned on:
- Swipe down from the clock face to get to the Settings tile (last one)
- Swipe up until you see Heart rate and confirm that it's turned on. If not, tap on it to enable.
This help page has other recommended troubleshooting to try when you don't see your sleep stages (<-- click link)
Rieko | N California USA MBG PE
03-31-2025 10:34
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03-31-2025 10:34
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Hello @Barbeque
It sounds like you're getting the basic sleep graph: Asleep, Restless, Awake.
Do you see a green light on the back of your Charge 5? That's the heart rate sensor and is used for sleep tracking. If you don't see the green light, check the Settings on your Charge 5 to confirm that Heart rate is turned on:
- Swipe down from the clock face to get to the Settings tile (last one)
- Swipe up until you see Heart rate and confirm that it's turned on. If not, tap on it to enable.
This help page has other recommended troubleshooting to try when you don't see your sleep stages (<-- click link)
Rieko | N California USA MBG PE
