Charge 5 doesn't track my HR during workouts

[GymBlazer]

From past few weeks i have noticed my fitbit charge 5 has stopped tracking my workouts and strength training sessions. It doesn't show me the stats after my workouts and also doesn't track my heart rate during the workout sessions. I have been using Fitbit since last seven years and is so disappointing. It has just turned into a step counter and nothing more.

Moderator edit: edited title to clarity.

[CrisVillaFitbit]

Hello and thanks for coming back to the Fitbit Community, @GymBlazer.

Thanks for letting me know about this situation in regards to the heart rate tracking of your Charge 5 during your workouts. I appreciate the explanation, can you confirm what you see in your heart rate when you start the workout? Doesn't it show anything or is it that the heart rate doesn't appear once you finish it?

You can also check 'What factors can affect my heart-rate reading on my Fitbit device?', there are some tips you can confirm and check to get this tracked correctly.

[RaviGymblazer]

The heart' rate graph which used to be a beautiful graph with average HR for the entire session which ibised to share in my WhatsApp fitness groups is not appearing any more. Also the exerydays are always shown as 0 even afteri workout everyday