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Charge 5 feedback, removal of the button

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‎03-16-2022 14:18 - last edited on ‎03-18-2022 08:15 by Moderator Alum

‎03-16-2022 14:18 - last edited on ‎03-18-2022 08:15 by Moderator Alum

I have had several Fitbits culminating in the Charge 5 which I currently use. The removal of the button is the last straw.

At the end of a 15 mile run, I do not want to have to figure out exactly what angle and force is required to get the taps to register. . I'm tired of smacking my wrist repeatedly to get the thing to move to the screen I want. This nonsense has made me decide to move to a different  brand.  Good work.

 

 

Moderator edit: format

 

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‎03-18-2022 08:12 - last edited on ‎10-14-2022 12:23 by Moderator Alum

‎03-18-2022 08:12 - last edited on ‎10-14-2022 12:23 by Moderator Alum

Welcome to the Community forums, @Kacross22. 

 

I appreciate the feedback provided about the Charge 5. I'm sorry to see that you didn't have the best experience with your Fitbit. 

 

Please know that all your comments and feedback are greatly appreciated and the team continues to work to improve the quality of the products. Feel free to post your request in our Feature Suggestions board. That way other users can comment and vote on the idea to show their support for future products. You can read the FAQ to better understand how that board works.

 

Thanks for your understanding.

Davide | Italian and English Community Moderator, Fitbit


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