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Charge 5 going from 100% to 0 in a few minutes, now won't recharge at all

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‎09-04-2022 14:47

‎09-04-2022 14:47

Charge 5 has worked great for almost 2 years. Today, unresponsive to tap, won't hold charge. (appears to be charging, but apparently is not)

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‎09-20-2022 09:43

‎09-20-2022 09:43

Welcome to the Fitbit Community forums, @Halldor01. 

 

I appreciate all the information provided about the inconvenience you've been having with your Charge 5. 

 

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they've shared some instructions with you. In this case, they will let you know how to proceed. 

 

Have a good day. 

Davide | Italian and English Community Moderator, Fitbit


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