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Charge 5 has 5 dots at top of screen

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‎03-04-2022 09:36

‎03-04-2022 09:36

Charge 5 has 5 dots at top of screen, will not respond or restart, almost like it is frozen?

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‎03-05-2022 05:26

‎03-05-2022 05:26

Hi, welcome to the Fitbit Community forums, @jkchunter. 

 

Thank you for sharing all these details about the inconvenience you've been having with your Charge 5 and for confirming that you already tried a few troubleshooting steps. 

 

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. 

 

Have a good day. 

Davide | Italian and English Community Moderator, Fitbit


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