Hello, I had a few runs past days and I often cannot take my phone for the run. That's why I wanted a device with integrated GPS. However, my Charge 5 overestimates the distance by roughly 10%.
I suggest it might be because my stride isn't calibrated correctly. Because I realized that during my runs the device constantly loses connection to the GPS. Whenever I look at my device I only see "GPS verbinden ..." (engl. Connecting to GPS). I realized that I got this issue constantly on the integrated GPS. Watches from other brands work perfectly fine. And I even have this issue under near perfect conditions.
Now. I already tried all the suggestions I found on the Fitbit website. The only way I got my GPS to work accurately was if my phone's GPS was used. That however is not always an option for me. And the integrated GPS was an important selling point for me.
Is this a known issue? Is something wrong with my device?
