help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 _ iPhone 11 not downloading ECG reports

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-06-2022 03:27

‎10-06-2022 03:27

Hi, downloading the ECG report has been working well and then suddenly stopped. I can take an ECG but cannot download the reports. Steps taken (1) rebooted phone (2) uninstalled and reinstalled the app (3) manual sync & (4) restarted the watch. Does anyone know how to get this re-started again on an iPhone 11 please? The app and watch seems to be working fine.

Best Answer
0 Votes
0 REPLIES 0