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Charge 5 is locked after turning On swim workout

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‎03-19-2022 07:20 - last edited on ‎03-22-2022 09:15 by Moderator Alum

‎03-19-2022 07:20 - last edited on ‎03-22-2022 09:15 by Moderator Alum

I turned ON swim workout and timers at the same time and it’s not unlocking experience this for long period of time now.

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1 BEST ANSWER

Accepted Solutions

‎03-22-2022 09:15

‎03-22-2022 09:15

Hi, welcome to the Fitbit Community forums, @Parameswaran. 

 

Thank you for sharing your inquiry about your Charge 5. 

 

Please note that the water lock feature turns on automatically when you start a swim in the Exercise app. This feature helps to prevent your screen from activating when you're in water, for example showering or swimming. 

 

To unlock the screen, you would need to firmly double-tap the middle of the screen with your finger. If you don't see "Unlocked" appear on screen, try tapping harder. You can find more information about this feature here as well. 

 

Hope this helps, I'll be around.

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti

View best answer in original post

Best Answer
1 REPLY 1

‎03-22-2022 09:15

‎03-22-2022 09:15

Hi, welcome to the Fitbit Community forums, @Parameswaran. 

 

Thank you for sharing your inquiry about your Charge 5. 

 

Please note that the water lock feature turns on automatically when you start a swim in the Exercise app. This feature helps to prevent your screen from activating when you're in water, for example showering or swimming. 

 

To unlock the screen, you would need to firmly double-tap the middle of the screen with your finger. If you don't see "Unlocked" appear on screen, try tapping harder. You can find more information about this feature here as well. 

 

Hope this helps, I'll be around.

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti
Best Answer