help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 is missing part of workout after being inside

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-01-2023 10:25

‎03-01-2023 10:25

Hi,

 

My activity in incomplete after losing GPS signal for a short time due to the fact I was inside a building.

Although the amount of steps and distance has been recorded correctly, the map is incomplete. The map only recorded my activity until I entered the building. The 2nd part of my track is missing from the map.

 

Thank you for helping.

Best Answer
0 Votes
0 REPLIES 0