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Charge 5 is not charging nor is it working

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‎09-01-2023 09:57

‎09-01-2023 09:57

I bought the Charge 5 in Feb 2022 from Staples.  Last week, Aug 28, 2023, the day after I charged it to 100 %, on the next day, it showed only 3 % battery left. I recharged it and the result is the same.  At the end of the week, it simply not charging and gave me a black screen.  I did everything the website suggested to no prevail. 

I was disappointed as it was just over a year and the battery went dead. I didn't order or buy another Charge 5 because of the bad experience.  I'm giving other brand a try as others perform the same functions at a much competitive prices.

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‎09-09-2023 08:40

‎09-09-2023 08:40

Your within your warranty period, 

https://www.fitbit.com/global/us/legal/returns-and-warranty

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