03-19-2024
20:51
- last edited on
03-20-2024
06:38
by
MarreFitbit
03-19-2024
20:51
- last edited on
03-20-2024
06:38
by
MarreFitbit
Time of day is incorrect and has not automatically reset after period of device being inadvertently ‘off’. How do I reaet the displayed time?
Moderator Edit: Clarified subject
03-20-2024 04:40
03-20-2024 04:40
Welcome to the Fitbit community, @DOIguy19!
Time on your Charge 5 is automatically set each time you sync it to your Fitbit app. If you're able to sync your device without any issues and time still is'n correct, please have a closer look at 'How do I fix the time on my Fitbit device?' following the link below as a first approach to hopefully get things fixed:
How do I change the time on my Fitbit device?
03-20-2024 06:41
03-20-2024 06:41
Hi there, @DOIguy19. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Charge 5 is not showing the correct time. We're here to help!
As @Talahthas has mentioned, the time will be wrong if your Charge 5 hasn't synced recently as your Fitbit device uses the time of the device you're syncing with. To make sure your Fitbit device has recently synced, go to your Fitbit app and tap the Today tab, and then tap Devices.
If by any chance you run into syncing issues, please see Why won't my Fitbit device sync?
If the issue is still not solved, but you can confirm that your Fitbit device is syncing, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again.
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