Charge 5 is not syncing and screen goes off multiple times a day

[Tfuser]

Two weeks after my Charge 5 went out of warranty, it has started to lose pairing with the app.  Sometime when issue occurrs, I get the Fitbit logo.  Other times it continues to function in a stand alone mode. I have updated the app, confirmed that I am on the correct firmware version , done all the Bluetoothsteps, restarted my Android phone, and even un-installed and reinstalled the app. The last sync shown in the app looks like there was plenty of battery (i.e. 76%, 98%, etc) and there has always been charge left when I get it reconnected.  I have been able to get it connected by plugging it in and rebooting.  Is there any hope for thIs??? Or, do I just decide whether I am willing to considera new device an acceptable annual expense?  I tried Support, but was only successful in making myself very angry.

Moderator edit: edited title to clarity.

[CrisVillaFitbit]

Hello, @Tfuser, and welcome to the Fitbit Community.

Thanks for letting me know and explaining your situation in regards with the syncing and screen situation with your Charge 5.

I recommend you to do the following steps in the order they appear, please:

- In the Fitbit app, touch your profile picture, touch your Fitbit device and click 'Sync Now'. This will help you synchronize it.
- Restart your device by following the steps here.
- After this, change the clock face of your Charge 5. In the Fitbit app, you can access the image of your profile and the image of your Fitbit device, touch the gallery and the screen and click on the clock face, preferably one of Fitbit and install.

Let me know if the situation continues happening after doing these steps, please.

[Tfuser]

Thanks for the suggestion, but unfortunately it did not work. This morning
my Charge 5 was at 100% battery. I followed the steps as indicated and
changed the clock. It worked for about 3.5 hrs and is now flashing the
Fitbit logo. At its last sync the power was at 98%.

Is there any hope for this device? I am so frustrated. It worked
flawlessly until recently. The warranty expired just 2 weeks before the
issue started.