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Charge 5 is not tracking floors

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‎11-30-2023 13:17 - last edited on ‎12-02-2023 04:41 by Fitbit Moderator

‎11-30-2023 13:17 - last edited on ‎12-02-2023 04:41 by Fitbit Moderator

I can’t see my floor count anymore since the phone app was updated

Moderator Edit: Clarified subject

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‎11-30-2023 15:07

‎11-30-2023 15:07

Hi @Rhk51  the Charge 5 does not have the altimeter, so it can't recognize floors.

Stepping in the U.S.A. since September 2013. Android 14

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Best Answer
1 REPLY 1

‎11-30-2023 15:07

‎11-30-2023 15:07

Hi @Rhk51  the Charge 5 does not have the altimeter, so it can't recognize floors.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer