12-19-2021 04:17
12-19-2021 04:17
My charge 5 fitbit is saying I am burning an excessive amount of calories during my sleep. I already restarted the fitbit, but it's still doing it. I don't know what to do next. Will someone please help me?
12-19-2021 04:31
12-19-2021 04:31
Hello @DornishQueen20
Would it be possible to post a screenshot or give a bit more information please?
Do you also have lots of steps being recorded when you're asleep?
Do you use iPhone or Android? If you use Android, it's worth clearing your cache.
Do you wear your Fitbit on your dominant arm? Does your setting in the App match this?
Is your sleep setting on Normal or Sensitive?
I've heard that some problems with sleep tracking can be fixed by switching the sensitivity (if you're being shown as awake when you're asleep, switch to Normal), or wearing it on your non-dominant arm.
The more information you're able to share, the more help, hopefully, someone can give you.
Good luck!
12-19-2021 07:20
12-19-2021 07:20
I can't post a screenshot shot here. But the cal burn is maxed out during sleep. As of now, I just woke up and it already says I burned 1031 calories.