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Charge 5 is showing less calories burned after working out

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‎05-09-2023 03:23 - last edited on ‎05-09-2023 10:21 by Fitbit Moderator

‎05-09-2023 03:23 - last edited on ‎05-09-2023 10:21 by Fitbit Moderator

I’ve noticed the last week or so that after I workout I will be at X amount of calories, and then thirty to thirty five minutes later I am at significantly lower calories burned for the day. Has anyone else had this problem? I have a charge 5.

 

 

Moderator Edit: Clarified subject

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‎05-09-2023 10:25 - edited ‎05-26-2023 12:01

‎05-09-2023 10:25 - edited ‎05-26-2023 12:01

Hi there, @kanhji6. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5.

Have you made sure that your Charge 5 is properly linked to your Fitbit account? In order to do so, go to your Fitbit account, tap the Today tab > your profile picture > your device image. 

If your Charge 5 is not paired nor syncing to your Fitbit app, that would explain why the calories are dropping after your workouts. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎05-09-2023 10:25 - edited ‎05-26-2023 12:01

‎05-09-2023 10:25 - edited ‎05-26-2023 12:01

Hi there, @kanhji6. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5.

Have you made sure that your Charge 5 is properly linked to your Fitbit account? In order to do so, go to your Fitbit account, tap the Today tab > your profile picture > your device image. 

If your Charge 5 is not paired nor syncing to your Fitbit app, that would explain why the calories are dropping after your workouts. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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