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Charge 5 is showing the wrong date

yesterday - last edited yesterday by Fitbit Moderator

yesterday - last edited yesterday by Fitbit Moderator

My Charge 5 don’t have the right date. It’s one day ahead. Have restarted the watch but it doesn’t help. 

Moderator Edit: Clarified subject

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yesterday

yesterday

Hi there, @Lipkin. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Charge 5 is not showing the correct date. I will do my best to help you with this!

Did you already sync your Fitbit device? Please keep in mind that your Fitbit device may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit device uses the time of the device you're syncing with. 

If you've tried the above but to no avail, make sure you're not running into syncing issues. For more information, see Why won't my Fitbit device sync? 

If the issue is still not solved, but you can confirm that your Charge 5 is syncing, I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Maria | Community Moderator, Fitbit


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