Charge 5 is showing the wrong time after traveling

[Fizzyd]

I’ve just arrived in a Singapore, have resynched my Fitbit but still showing UK time! What can I do? I’ve checked under time and showing Asia/Singapore - any ideas please?

Moderator Edit: Clarified subject

[gdio53]

@Fizzyd 

Check the Fitbit app to verify that Location and Time zone are set to Automatic.

Open the app, click the profile picture at the top right, then select Fitbit settings. Go into Date, time & units. Verify Location and Time zone.

[MarreFitbit]

Hi there, @Fizzyd. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Charge 5 is showing the wrong time zone. I understand your concern, I will do my best to help you with this!

Have you tried what @gdio53 recommended?

As a first approach, may I ask if you already synced your device? Please note that the time will be wrong if your Charge 5 hasn't synced recently as your Fitbit device uses the time of the device you're syncing with. To make sure that your Fitbit device is syncing, go to your Fitbit app and tap the Today tab > Tap Devices > device image >  tap Sync Now. 

If by any chance you run into syncing issues, please see Why won't my Fitbit device sync?

If the issue is still not solved, but you can confirm that your Fitbit device is syncing,  I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again.