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Charge 5 is shutting off although it’s fully charged

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‎10-21-2021 12:39 - last edited on ‎10-22-2021 07:05 by

‎10-21-2021 12:39 - last edited on ‎10-22-2021 07:05 by

Watch is shutting off although it’s fully charged I bought it from selfridges London 

 

 

Moderator edit: subject for clarity 

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‎10-22-2021 07:09 - last edited on ‎08-15-2023 05:38 by Fitbit Moderator

‎10-22-2021 07:09 - last edited on ‎08-15-2023 05:38 by Fitbit Moderator

Welcome to the Fitbit Community, @AbdulrahmanE.

Thanks for the details shared in your post. I recommend restarting your device by following the instructions in this help article: How do I restart my Fitbit device?

To preserve battery, the tracker’s screen turns off when not in use. You can find more information in How do I navigate my Fitbit device?

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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